Since reopening in July 2021, we've welcomed nearly 50,000 guests to our three venues. We're committed to providing a safe environment for everyone who stays with us and we continue to monitor government guidelines for hospitality closely.

To make sure we continue to conference with confidence we’ve made some important changes which we wanted to share with you.



In preparation for your arrival, our venues are thoroughly cleaned and sanitised. 

We sanitise public areas regularly, using suitable cleaning products and antibacterial cleaners. Close attention is paid to high-contact surfaces such as door handles and tables. There is increased cleaning of public toilets at regular intervals.

After bedrooms are cleaned to government guidelines, rooms are sealed at the door with tape to guarantee your room is ready for you. 



Following the recent government recommendations in November and December 2021, we ask all of our guests to wear face coverings whilst moving around the public areas of our venues (excluding those with an exemption card). Face coverings are optional whilst in your meeting rooms or conference hall and do not need to be worn whilst eating, drinking or sitting in our lounge areas. Our staff will be wearing face coverings throughout our venues.

We keep a supply of masks in reception for all guests, should they be needed.



Our conference centres are large and benefit from lots of space, both indoors and outside.

Meeting rooms are well ventilated and where needed, we allocate you larger meeting rooms and reconfigure them to provide appropriate space for everyone.



We have been accredited by the AA as being Covid Confident.

This means that we have passed the AA’s stringent criteria and have in place the necessary risk assessment, safety measures and staff training to operate safely, in line with the UK's respective government guidelines as well as UKHospitality and respective trade association guidelines, as they are published.



If you have any questions, contact us on 0300 111 4444 or at 

Find out more about our Book With Confidence guarantee

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Any venue

Any Venue

The Hayes

The Hayes

Swanwick, Alfreton
Derbyshire, DE55 1AU

High Leigh

High Leigh

Lord Street, Hoddesdon
Hertfordshire, EN11 8SG

Belsey Bridge

Belsey Bridge

Ditchingham, Bungay
Suffolk, NR35 2DZ

Residential conference

Residential conference

Day event

Day event

If you don’t know what dates you’d like or would like to discuss availability, please contact us on 0300 111 4444 or email

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