FAQs

All our centres have ample free parking on site. If you are staying at The Hayes your event organiser should tell you if you are registering in the Main House or Lakeside. For Lakeside registrations, follow signs for Lakeside Accommodation and Parking on arrival.

We have recently installed electric car parking facilities at The Hayes and High Leigh.

At The Hayes the chargers can be found in the lower Lakeside car park. At High Leigh you can find them at the end of the accommodation block near the Chapel Barn.

All our main conference halls are accessible for delegates with disabilities and feature hearing aid loops. We have a selection of accessible bedrooms available at each centre, please ensure that your conference organiser knows your requirements so that appropriate accommodation may be reserved for you.

Please contact your event organiser to confirm arrival times, as every event is different. Bedroom keys will be available from 2pm on your arrival day.

Please vacate your bedroom and return your keys by 9.30am on your departure day.

All our centres have different reception opening times:

The Hayes and High Leigh – a duty manager will be available between 7.30am and 11.30pm

Belsey Bridge – a duty manager will normally be available between 8am and 10.30pm, although these times may vary depending on booking requirements.

Outside of these times, emergency contact details will be posted at reception and available via your event organiser should you need to contact a member of staff.

We have professional installed Wi-Fi network available at all our centres, in all common areas and bedrooms in the centres, providing a high speed and reliable internet connection free of charge to our guests.

Smoking is not permitted inside any CCT building, including e-cigarettes.

Unfortunately pets are not allowed but guide dogs / assistance dogs are permitted. 

A bath towel and hand towel are provided for each guest in their bedroom. 

At The Hayes and High Leigh hairdryers are provided in all en-suite bedrooms. Hairdryers are available from reception at Belsey Bridge if required.

Soap, shower gel and shampoo will be provided in your bedroom/bathroom at all centres.

Due to the nature of the events we host, we do not have TV’s in our bedrooms. However, there are TV’s available in common areas of the centres. Please see your in-room information pack for details.

The Hayes

Table tennis and table football are available in the games room.

Our new Club House has a variety of facilities for young people and families including table tennis, air hockey, a Nintendo Wii, soft play areas and puzzle area.

We also have a large sports hall available for five-a-side football, badminton and basketball.

The Hayes is equipped with an indoor gym for the exclusive use of our guests.

Both the gym and games room are for guests aged 18 and over.

High Leigh

Table football and a small snooker table are available in the games room, along with a selection of board games. Indoor and outdoor table tennis tables are also available.

There is an outside area where guests may play football or tennis, and our new fitness trail and play area is now available in the garden.

Belsey Bridge

A table tennis table is available on request, your event organiser can arrange for it to be set up in a meeting room.

A parachute, tennis and skittles are also available.

The outside swimming pool is available in warm weather.