Book with Confidence


Throughout 2020, our priority has been to support each of our groups to reschedule their event to a later date due to COVID-19. We are committed in continuing to be as flexible as possible during 2021 to ensure that you can book your next event with confidence.


What does this look like?

  • Should you need to move your event due to COVID-19, we will work with you to secure a new date with no financial penalty.
  • If any of your delegates need to cancel their place on your event, we will allow you to reduce your minimum number by up to 25%.*
  • Should you need to cancel your event due to COVID-19, we will cap your cancellation charges at 25% of the total booking value.*

Terms and conditions apply, see below.


Flexible approach

2021 is going to be all about bringing people back together. Our flexible approach will ensure that you can do exactly that, with full confidence that if things change, we are right beside you.

This added flexibility applies to all new and existing bookings taking place in 2021.


Terms & Conditions

At least 4 weeks’ notice is required to reschedule a booking to a later date or reduce minimum numbers. Alternative dates are subject to availability. Cancellation charges are capped at 25% of the total booking value for 2021 bookings up to 4 weeks prior to arrival. Cancellations between 4 weeks and arrival date will be charged as per the standard booking conditions.

*Late availability offers are non-refundable and can be rescheduled until 23 Dec 2021. See full details here.



Keeping you safe during your stay 


Call us today on 0300 111 4444 or Get a quote

Special Offers

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Any venue

Any Venue

The Hayes

The Hayes

Swanwick, Alfreton
Derbyshire, DE55 1AU

High Leigh

High Leigh

Lord Street, Hoddesdon
Hertfordshire, EN11 8SG

Belsey Bridge

Belsey Bridge

Ditchingham, Bungay
Suffolk, NR35 2DZ

Residential conference

Residential conference

Day event

Day event

If you don’t know what dates you’d like or would like to discuss availability, please contact us on 0300 111 4444 or email

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