Book with Confidence


To give you confidence and peace of mind when booking your next event, we have added extra flexibility to all new bookings staying with us before 31 March 2021.


Move your event to a later date

We know that we're living in a fast-changing environment and between booking and staying with us, the situation may be different.

If at any time, up to 4 weeks before your event, you need to postpone until a later date, we will offer you a free deferral (subject to availability, terms apply).


Reduced cancellation charges

If you are unable to postpone your event and need to cancel, we have capped cancellation charges for events due to stay before 31 March 2021 to 25% of the total booking value. All you need to do is let us know in writing that you wish to cancel at least 4 week before your arrival date.

We will also allow flexibility should your minimum numbers reduce by up to 25%. All we ask is that you tell us at least 4 weeks before your stay.

Not applicable to late availability offers.


Our promise to you

Throughout this Coronavirus situation, we have worked tirelessly with all groups who have been effected by our closure. Every group has been offered a free deferral or full refund. We are excited to be reopening in October and should our centres be closed again for any reason and we are unable to facilitate your event, we promise that we will work with you to find an alternative date. If postponing your event is not possible, we will refund all monies paid.


Conference with Confidence

To make sure that everyone can continue to 'conference with confidence' we've made some important changes which we wanted to share with you as we adapt to new ways of conferencing.

Keeping you safe during your stay 


Call us today on 0300 111 4444 or Get a quote

Special Offers

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Any venue

Any Venue

The Hayes

The Hayes

Swanwick, Alfreton
Derbyshire, DE55 1AU

High Leigh

High Leigh

Lord Street, Hoddesdon
Hertfordshire, EN11 8SG

Belsey Bridge

Belsey Bridge

Ditchingham, Bungay
Suffolk, NR35 2DZ

Residential conference

Residential conference

Day event

Day event

If you don’t know what dates you’d like or would like to discuss availability, please contact us on 0300 111 4444 or email

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